Privacy Policy

Last updated: (this date updates automatically whenever you upload a new version)

Reenav Institute ("we", "us", "our") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have. By using this website or submitting any form on it, you agree to the practices described here.

1. Information We Collect

When you use our Register, Contact, or enquiry forms, we may collect:

Your name, phone number, and email address
The course or service you're interested in
Any message or details you choose to share with us
Basic technical information (like browser type) collected automatically by standard web server logs

We do not collect payment card details through this website — all fee payments are handled offline, directly with our institute.

2. How We Use Your Information

We use the information you provide to:

Respond to your enquiries and follow up about courses, demo classes, or services
Process your enrollment if you choose to join a course
Share updates about batches, fees, or offers you've expressed interest in
Improve our website and services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Storage & Security

Your information is stored securely on our servers with industry-standard protections, including encrypted password storage and access controls limiting who on our team can view enquiry data. While we take reasonable steps to protect your information, no method of online storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

Our website uses a small number of third-party services to function properly:

Google Maps — to show our location on the Contact page
WhatsApp — if you choose to click our WhatsApp button, you'll be taken to WhatsApp's own platform, governed by their privacy policy
Google Fonts — to display text in our chosen typography

5. Children's Privacy

Some of our courses are open to students under 18. Where a minor enrolls or submits an enquiry, we expect this to be done with a parent or guardian's knowledge and involvement. If you are a parent or guardian and believe your child has submitted information without your consent, please contact us and we will address it promptly.

6. Your Rights

You can contact us at any time to:

Ask what information we hold about you
Request corrections to inaccurate information
Request deletion of your information, where we're not legally required to keep it (e.g. enrollment/fee records)

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us using the details on our Contact page, or via the phone/email listed in your Settings.